Effective Date:
June 2025
1. Introduction
TexMile Logistics (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us when you use our website, request services, or otherwise interact with our business. This Privacy Policy explains what data we collect, how we use it, with whom we share it, and the choices you have regarding your information.
2. Information We Collect
- Contact Information: Name, company, mailing address, phone number, email address.
- Operational Data: Load details, origin/destination, shipment dates, vehicle and driver data.
- Communications: Records of your correspondence with us (e.g., email, chat logs, phone call summaries).
3. How We Use Your Information
- Service Delivery: To plan, book, and manage your freight dispatch.
- Communications: To respond to inquiries, send notifications and operational updates.
- Optimization: To analyze route efficiency, carrier performance and improve our services.
- Billing & Collections: To issue invoices, process payments, and manage accounts receivable.
- Legal Compliance: To fulfill legal, regulatory, or audit requirements.
4. Information Sharing & Disclosure
We will not sell or rent your personal information. We may share data with:
- Carriers & Partners: To coordinate pickups, deliveries, and compliance filings.
- Service Providers: Such as payment processors, IT support, and analytics vendors under strict confidentiality.
- Legal & Regulatory Authorities: When required by law or to protect rights and safety.
5. Your Rights & Choices
- Access & Correction: You may request a copy of the personal data we hold about you and have it corrected if inaccurate.
- Data Deletion: Where permitted by law, you can request deletion of your personal information.
6. Security
We implement administrative, technical, and physical safeguards designed to protect your information against unauthorized access, disclosure, or alteration.
7. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the revised policy with a new “Effective Date.”
8. Contact Us
For questions about this Privacy Policy, please write too:
TexMile Logistics
info@texmilelogistics.com